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File: 082696_d50031_026.txt
person of status or a superior in rank or age. An Arab's ideas
or suggestions should always be given recognition. If criticism
is required, take the Arab aside privately and gradually lead up
to the subject in an indirect and very tactful manner. American
I frankness1, is always too direct and usually misunderstood as
criticism. Arabs understand and appreciate tact because it
protects public image, avoids insult and displays culture.
Do not try to prove an Arab wrong with facts. Arabs are
adept at reinterpreting facts to suit themselves, particularly
when defending their dignity. Avoid placing any personal
connotations of blame or incompetence on an Arab. Always give
the Arab a way out, perhaps something inanimate on which to fix
the blame.
Above all, listen to and watch the Arab. He is a master of
tact and diplomacy. tisten for the double meaning in his words
and actions. For instance, whenever you present something as
your idea, Arabs will always agree with you out of courtesy for
your feelings. If an Arab hesitates prior to giving
unconditional agreement, he may be signaling some difficulty with
your proposal. Float new concepts as other than your personal
ideas.
Always consider carefully what is or is about to be said in
conjunction with how, w~en and in front of whom it is said.
Avoid unintentional insults and misunderstandings by carefully
evaluating all remarks.
Friendshi~
Arabs take friendship very seriously. Whereas Americans
form quick and casual friendships, the Arab concept of friendship
is one of duration and intensity. Before the Arab enters into a
friendship, he must find out all about you to see how much
influence you have, what you can do for him and if you might
embarrass him. Expect a healthy interest from the Arabs in your
social, professional, and academic background. Misplaced
confidences can seriously harm an Arab's family and position.
Once a friendship is formed, you can expect the Arab to use all
his influence and that of his friends to assist you. Remember,
however, that the Arab system of friendship balances favors
against obligations. When favors are asked by an Arab, never
give a flat "no" because it will signal a desire to end a
friendship. Instead, say "I'll see what I can do" or "I'm
checking on it.
Gifts
Never refuse an Arab's gift even if regulations require
turning it in because of it's value. Return gifts are not
necessary unless you believe the friendship was particularly
close.
lS
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