Document Page: First | Prev | Next | All | Image | This Release | Search

       
         people have been taught throughout their careers to do
         nothing without orders in hand; then we ask them to move
         without orders. This was a problem throughout.
       
         6. Fund cite problems were not clearly addressed at the
         base AEO level. Constant calls from Reservists who could
         not get per diem or travel pay caused a lot of heart burn
         and resulted in lengthy explanations over the telephone to
         Reservists.
       
         LESSONS LEARNED: The mobilization and call-up orders
         process needs work.
       
         RECOMMENDED ACTIONS:
         1. A central point of contact for orders distribution
         (i.e., BIMAA or Reserve Affairs Liaison Personnel) at each
         base would have relieved many problems for the members.
         This would have helped ensure the member's receipt of the .
         orders.
       
         2. Establish an accurate list, at the time of
         mobilization, of receivers for orders at bases, with a
         timely follow-up to ensure orders are received.
       
         3. Before orders are distributed, ensure quality control
         at HQ ARPC/SG, RC, and DR to make any changes before orders
         go out of the building.
                 
         4. Overnight mail all orders to IMAs and hold the carrier
         accountable for delivery.
       
         5. Establish a central point of contact for orders
         distribution in SG and RC. These orders should be hand
         carried.
       
         6. Maintain an attitude of cooperation among the affected
         directorates at HQ ARPC.
       
         HQ ARPC/RC RELATED ITEM: 2
        
       

Document Page: First | Prev | Next | All | Image | This Release | Search