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                 DESERT SHIELD/STORM LESSONS LEARNED REPORT #E

         POC:                   [(b)(2)]

         TITLE: Orders, IMA Call-Up and Mobilization
         
         OBSERVATION: Many problems surfaced regarding the
         generation, distribution, and content of orders.
         
         DISCUSSION:
         1. Computer generated orders were a big problem. Due to
         late or no distribution and distribution of orders to SG
         that did not belong to SG, quality control of orders was
         difficult. Duplicate orders was a frequent problem. There
         was also a problem where computer generated orders were
         published with effective dates different than the dates SG
         input. Also, orders logs and transaction reject registers
         were not made available to SG for review and correction in
         a timely manner. Additionally, AFMPC run strips were not
         run consistently and, therefore, orders were not timely or
         expected by SG on a consistent basis (reference report item
         C)
         
         2. Internal distribution of orders was always a point of
         confusion. In the beginning, SG was not on distribution.
         Then SG received distribution in a Holy Joe" that included
         orders that belonged to another OPR (not medical AFSC).
         There seemed to be a breakdown in the distribution chain
         between the PMC and IM causing receipt of orders up to
         three weeks after publishing.
         
         3. Express mail was unreliable. We had no confirmed
         receipt. Some IMAs never received their orders, never
         showed, but got paid anyway. Some MTFs never received
         orders for IMAs reporting. Often the DP at base CBPOs
         would not receive orders. A reliable system for orders
         distribution at the reporting facility is needed.
         
         4. Instructions on orders were unclear and changed often.
         This problem concerned what type of transportation was
         authorized, whether the tour was PCS or TDY, etc. No
         clarification was sent to the MTF for dissemination to
         the IMAs.
         
         5. Timeliness of receipt of orders at the home of record
         by the member caused a great deal of trouble. They needed
         hard copy orders for billeting, airline tickets (if
         residing OCONUS), and household goods storage. These
         

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