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File: aacbd_04.txtMSgt Copeland were so busy talking to female flight attendants on CRAF aircraft that passengers had to walk in from the flightline off of another AF aircraft. Had they been doing their job this wouldn't have happened. They allowed too many TR people on CRAF aircraft and forgot about the AF aircraft on the ground. The ALCE commander finally had to correct this problem because they failed to take the initiative to do so. Failure to understand and follow the chain of command caused numerous problems. The TR senior leadership never really understood that they worked for the ALCE, not the senior MAC representative. Too many times they tried to coordinated ops related areas without ALCE operations/CC approval. This caused much confusion and loss of valuable time while ALCE ops straightened out TR's mistakes! Passenger Service and ATOC had many problems also due to poor training and overall supervision. Numerous passenger manifests were incorrect, PAX service tried numerous times to load the wrong passengers on the wrong airplane and proper screening of emergency leave passengers was not accomplished. ATOC personnel supervised by MSgt Copeland, were unable to identify aircraft loads in a timely manner, work within the constraints of the KKMC area, understand a station workload and were the main reason for numerous late launches. They also failed to fully use the A/DACG properly to help them. Again, job knowledge and priorities by the overall supervisors! Solution: Remove these individuals from their positions and the Reserve (38APS]. Get some senior leadership who cares about their people (not themselves) and who knows their job and the jobs of the people working for them. Senior leadership needs to be involved in actual training and documented by a reputable - person. d. Problem: Senior MAC Representative. This individual's position is nowhere to be found in any MAC regulations. His duties and who he worked for was never clarified. This caused numerous coordination problems when be tried to usurp the ALCE commander's authority. He tried to implement flawed plans that past deployments proved inadequate and also tried to go against directives. He caused much confusion in the TR section as to who really was the commander at our location. He was also trying to cut "deals" with other units (AF, Army, etc.) without gaining the ALCE CC's approval. This cost us valuable time to straighten out the mistakes and misconceptions about how the operator should run. Having a Senior MAC Representative of higher grade put the ALCE CC In a very awkward position. The name itself confused everyone as to who the real commander was. Solution: It would be best to forget this idea in the future. You have an ALCE commander, let him do big job. If the workload is too heavy or outside pressures too great then assign an ALCE Liaison officer of equivalent grade to the ALCE CC who
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