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File: 970207_aadcl_003.txt
Page: 003
Total Pages: 9


         RECOMMENDATION: Use the PIM PAS Codes established for
         Push/Pull processing. All actions should be based on individuals
         assigned to/from that PAS code(s). This would eliminate any
         confusion as to where to-assign PIM personnel.
        
         6. OBSERVATION: Entitlements of PIM personnel were unclear, both
         to the member and the respective agencies responsible for in/out
         processing them.
        
         DISCUSSION: Messages outlining how much pay, promotion
         opportunities, reenlistment opportunities, PCS entitlements and
         others were addressed in a number of separate messages but not to
         all needed users. For example, the fact the CBPO needed to ensure
         the individuals orders were to reflect they will be paid TDY per
         diem from O&M funds was addressed in a message whose subject
         concerned IMA personnel but did not state the information also
         applied to PIM personnel. This was very confusing and led to many
         misunderstandings by the MAJCOM and base personnel responsible for
         the members entitlements. Information was provided by HQ
         USAF/CSS-MPRC AND DPXEC on the entitlements for mobilized personnel
         and statements for PCS orders for those PIM personnel processing
         through Lackland AFB. The guidance was provided 5 days into the
         processing of the first batch of PIM personnel. The terms PCS in
         TDY status was confusing and seemed to be new to all personnel
         involved with the Push-Pull system. It seems policies were made on
         mobilized personnel entitlements as we went along and had never be
         tested or implemented in previous exercises (i.e., Proud Eagle 90).
         Other entitlements were addressed in various messages but only to
         SOA/MAJCOMS and not CBPOs and AFOs. It was the CBPOs and AFOs who
         deal directly with personnel and seemed to not get the information
         in a timely manner if at all. Some IRR personnel were charged leave
         for the travel time from their home to their PCS location. This was
         contrary to the guidance provided by HQ USAF DPXEC. It seemed the
         orders were accomplished on the initial IRR at Lackland prior to the
         entitlements guidance being handed down and therefore were not
         changed or amended. It seemed in our contacts with IRR personnel
         during assignment drops, they were not receiving full entitlement
         briefings nor were the various OPRs available to answer questions.
        
         RECOMMENDATION: Standardized policy and procedures need to be
         established for all CBPOs and other agencies involved (DFAS).
         Institute assignment action codes in AFR 36-20 for the different
         mobilization authorities and/or address the entitlements in AFR
         28-5. It is much easier to look for information from one source than
         to read numerous messages to find the appropriate answer. It would
         also make it easier to implement and reference if the information
         was already provided in an Air Force Regulation instead detailed in
         a message. Also all OPRs will have a copy of the AFR and would not
         have to worry about loosing various messages. Policies concerning
         assignments, entitlements, hardship requests, etc. should be
         provided to all agencies up front in hard copy to assist the
         decision process. PIM processing procedures at Lackland AFB need to
         be reviewed. An entitlements briefing (i.e., TMO, Travel Pay,
         Military Pay, etc.) should be provided on day one and
         representatives should be available for questions during processing.
        
         7. OBSERVATION: HQ ARPC granted delays to PIM personnel according
         to the number of days individuals requested, on a case by case
        

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