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File: 970207_aadcx_028.txt
DESERT SHIELD/STORM LESSONS LEARNED REPORT #U
POC: [(b)(2)]
TITLE: Utilization of BIMAAs and Reserve Affairs Liaison
Personnel during Mobilization
OBSERVATION: There are many facets of mobilization that
could be run more smoothly if a central point of contact at
each base, like the BIMAA or Reserve affairs personnel,
were utilized more.
DISCUSSION: Distribution of mobilization orders,
information for mobilized Reservists, and general problem
solving could benefit by greater utilization of personnel
with Reserve knowledge at the CBPO and medical treatment
facility. There were many instances where Reservists had
difficulty obtaining their call-up and mobilization orders.
This problem could have been alleviated if a central point
of contact was used to ensure their receipt. Reservists
had many questions concerning billeting, travel, etc. A
central Reserve affairs expert would have been great
assistance in these matters. This expert would also have
relieved the HQ ARPC/SG staff from many telephone calls
from Reservists concerning base level matters of which SG
knew little.
LESSONS LEARNED: A central point of contact for Reserve
affairs is needed during mobilization.
RECOMMENDED ACTIONS: BIMAAs and Reserve affairs personnel
need to play a greater role during mobilization. This role
would include being a central point of contact for IMAs,
IRR, and retired members. The BIMAA or Reserve affairs
person could answer many questions for these mobilized
members and act as problem solvers. Prior to expanding the
role for these individuals, more training in Reserve
affairs will be required. This could become and essential
role for these personnel.
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